If you even try to find a customer via say it doesnt bring up any transaction you need to search directly via order id or email address. Terrible reporting system, you cant even view payments by country or anything basic Terrible product system, no way to apply a setting to all products, you have to do it manually. Lots of payment declines without a reason. If you get a paypal dispute, they auto refund it no questions asked, they dont ask for you input just auto refund. They refund payments 8 months after the customer has paid, I'm talking about $1000 payments. You dont get an account a manager, so if you have a issue expect day or week reply times. Avoid fastspring there are such better solutions out there.
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